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Mar
22
CoreView Support Portal has Moved
Posted by Len Smith on 22 March 2019 09:33 PM

Effective Friday, March 22, 2019 at 6:00 PM EST.  The CoreView Customer Care Portal has a new home.  This new Portal can be reached at https://support.coreview.com.  If you have reached this portal after this date and time, please navigate your browser to https://support.coreview.com.  Support Cases submitted to this portal after that time will not be processed by our Customer Care Team. 

You can find out more about this migration by navigating here:  http://support.coreview.com/support/solutions/folders/43000551772 


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Jul
24
We're introducing a new Support Ticket Status: "Resolved"
Posted by Len Smith on 24 July 2018 09:57 PM

In order to provide improved clarity on the status of a Customer Support Ticket, we will be introducing a new Ticket Status called Resolved.  You can find out more about this new status in a newly released Knowledgebase article.  You can find that article here.


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Jul
14
Change to the Knowledgebase Display Order
Posted by Len Smith on 14 July 2018 01:40 PM

To help you easily locate newly published Knowledgebase articles, we have made a change to the display order so that newer articles will be displayed first.  This should make it easier for you to quickly find important new information or recently updated articles.  Don't forget to use the Knowledgebase's Search capability, if you are looking for something specific.

We welcome any suggestions you may have for new Knowledgebase articles as well as your comments and ratings on existing articles.


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